Frequently Asked Questions

How to upgrade on
The upgrade is online and automatic after payment. Just click the "Pay Now" button under the proper plan you select.
The payment is conducted through the world's largest and the safest online payment organization - Paypal. Datahoot neither know nor collect your payment information. When you have finished payment on paypal, please click the button of "Return to Datahoot". This will lead you back to our website and automatically finish the upgrading in our website.
If you don't have Paypal account, you can pay by credit card. Paypal accepts any major credit card such as MasterCard, Visa and American Express.

Can I cancel my subscription?
Yes, you can cancel your subscriptions anytime if you no longer need Datahoot services in the future.
After you login, just click the "Unsubscribe" button in the "Billing and Invoices" section under your membership dashboard. You can cancel your subscription in 1 minute.

What is the customer support after payment?
Our customer service team are ready to help you solve any problem on using datahoot.
We provide online support by Tawk instant communication (at the bottom right on each page), Offline 1:1 communication by Email and NetMeeting through UberConference call.